Terms & Conditions
Clarity, Transparency, and Care
Take a moment to read our terms and conditions so you know exactly how we work to keep your experience safe, fair, and respectful.
Effective Date: October 18, 2024
Welcome to Allign Behavioral Health. These Terms & Conditions govern your use of our website, services, and online interactions. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully.
1. Medical Disclaimer
The content on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions regarding medical conditions or treatment. Use of this website does not create a doctor-patient relationship.
2. Appointments and Services
Services at Allign Behavioral Health are provided through appointments or referrals. Patients may schedule appointments via the website, email, or phone. We reserve the right to modify our service offerings at any time.
Cancellations and Rescheduling: Patients must notify the clinic 24 hours in advance to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.
Telehealth Services: By participating in telehealth sessions, you agree to the risks associated with virtual consultations, including the limitations of technology and confidentiality in an online setting.
3. Use of the Website
You agree to use the website for lawful purposes only and not for any activities that could harm, interrupt, or damage the site. Unauthorized access to the website’s server, data, or any breach of security measures is strictly prohibited.
User Conduct: Any offensive, defamatory, or discriminatory language, or content posted on the website, including in feedback forms or forums, will result in removal of the content and possible restrictions on site usage.
Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or services provided by external sites.
4. Payments and Billing
All payments for services, including copayments, deductibles, and other fees, must be made as per the agreed-upon billing schedule. We accept payments through approved insurance providers and other payment methods specified by the clinic. Failure to make payments may result in suspension or termination of services.
Refunds: Any fees paid for services rendered are non-refundable unless otherwise stated. Specific refund policies may apply for prepaid services or cancellations.
5. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Allign Behavioral Health. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See our Privacy Policy at https://allignbh.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
6. Confidentiality and Data Security
We are committed to safeguarding your personal information and maintaining your confidentiality in compliance with HIPAA. Any data collected during the course of your care is subject to our Privacy Policy, which outlines the steps we take to protect your information.
Data Usage: We may collect personal information to enhance your experience and provide better services. Any information collected is used for treatment purposes and is kept confidential unless you authorize its disclosure.
Cookies: Our website uses cookies to improve functionality and enhance user experience. You may choose to disable cookies through your browser settings, but this may affect site performance.
7. Intellectual Property
All content on the website, including text, graphics, logos, and images, is the intellectual property of Allign Behavioral Health and is protected by copyright laws. You may not use, copy, or reproduce any part of this website without express written permission.
8. Limitation of Liability
Allign Behavioral Health shall not be held liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use the website, services, or any content provided herein. This includes, but is not limited to, errors, omissions, interruptions, or any loss or damage arising from accessing third-party links.
9. Termination of Use
We reserve the right to terminate or restrict access to the website or services for any user who violates these Terms and Conditions, engages in unlawful activity, or compromises the safety or integrity of the clinic or website.
10. Changes to the Terms
Allign Behavioral Health reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of these changes.
11. Contact Information
If you have any questions regarding these Terms & Conditions or require further clarification, please contact us:
Allign Behavioral Health
Address: 3432 W Diversey Ave, Chicago, IL 60647
Email Address: info@allignbh.com
Phone Number: +1 (312) 262-6926