Privacy Policy
Committed to Your Security and Trust
Your privacy matters to us. Learn how we collect, use, and protect your information to ensure your experience remains secure and confidential.
Effective Date: October 18, 2024
At Allign Behavioral Health, we are committed to protecting your privacy and ensuring the confidentiality of your personal health information in compliance with federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and medical information.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email, and other identifying details.
Health Information: Medical history, psychiatric assessments, treatment plans, medications, and other health-related data.
Payment Information: Insurance details, billing addresses, and payment methods.
SMS Information: If you opt in to receive SMS messages, we may collect your phone number and maintain records of your communication preferences.
2. How We Use Your Information
We use your information to provide high-quality care and services, including:
To diagnose and treat your condition
To communicate with you about your treatment, appointments, and healthcare options
To coordinate with other healthcare providers, laboratories, or insurance companies involved in your care
For billing, claims processing, and other financial transactions
For SMS communications: If you opt in, we may send appointment reminders, service updates, and customer care messages via SMS. Message frequency may vary, and message/data rates may apply.
3. Information Sharing and Disclosure
Your personal health information may be shared in the following circumstances:
With your consent: We may share information with other healthcare providers or family members if you give explicit consent.
For treatment purposes: Information may be shared with other healthcare providers to ensure coordinated care.
For payment purposes: We may share necessary information with insurance companies or billing services to process claims and receive payments.
As required by law: In cases where disclosure is required by law (e.g., in response to subpoenas or court orders) or to prevent a serious threat to health or safety.
SMS consent: Your SMS consent is used solely for communication between you and Allign Behavioral Health. We do not share SMS opt-in data or consent with third parties or affiliates.
4. Your Rights
As a patient, you have the following rights regarding your personal health information:
Access: You have the right to access your medical records and request copies.
Amendment: You have the right to request corrections to your medical records if you believe they are inaccurate or incomplete.
Restrictions: You have the right to request restrictions on how your health information is used or shared.
Confidential Communications: You have the right to request that we communicate with you using specific methods or locations.
Disclosure Accounting: You have the right to request a list of certain disclosures we have made of your health information.
5. Data Security
We take reasonable measures to safeguard your personal health information from unauthorized access, use, or disclosure. This includes secure electronic medical records systems, encrypted communications, and physical security protocols for paper records.
6. Retention of Information
We retain your personal health information for as long as necessary to provide care and comply with legal, regulatory, or insurance requirements.
7. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. Please review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your rights regarding your personal health information, please contact us:
Allign Behavioral Health
Address: 3432 W Diversey Ave, Chicago, IL 60647
Email Address: info@allignbh.com
Phone Number: +1 (312) 262-6926